Ghosted hard drive

Hello,

I recently upgraded to a larger hard drive. My old hard drive was ghosted and copied to the new hard drive.

When I started the Country Airstrip Guide On Line, it popped up a message saying that I had been de-registered.

Why was I deregistered? How do I get registered again?

Cheers

CA Personal Firewall

When I start the Country Airstrip Guide Online software it hangs and does not display the satellite map.

I have the CA Personal Firewall installed on my computer. Could this be the problem?

Links in information window not working

Hello

The Country Airstrip Guide software loads correctly, all the airstrips are visible on the satellite map. However, when I open an information window for one of the airstrips, the links at the bottom of the window do not seem to work.

For example, if I click the link for "First and last light", the program momentarily freezes and the first and last light tables do not load.

How can I fix this problem?

Cheers

Error message - Airstrip data was not available

Hello,

I have just installed the Country Airstrip Guide On Line.

I am getting an error message as the program starts up - "Airstrip data was not available or could not be located. If this message persists, please contact productsupport@flightace.com."

If I cancel this error message twice it disappears. Then only the blue strips load, the green airstrips and the magenta strips will not load, but I can see the red airstrips and the white airstrips when I tick the appropriate check box.

How can I fix this problem?

Installing Country Airstrip Guide on a computer utilising Squid Proxy

We use Squid Proxy server running on a Linux system to filter all web access for our company. I am unable to install the software, getting a variety of error messages including "unable to access the FlightAce® Server". What should I do?

Blank white screen after initial install

I installed the Country Airstrip Guide Online onto my computer.

When I started it for the first time, I clicked the "View Demo Version button". The page loaded but there was a white screen on most of the page and lists of airstrips on the right. I clicked a few things, but nothing seemed to work.

How can I fix this?

Vista 64

Does the software run on 64 bit Vista?

Windows Photo Gallery in Vista will not print

I have saved an image in the Windows Photo Gallery on my Vista computer. When I push the print button but nothing happens. How do I fix this?

Image saving

When I click 'Save image' on the 'File menu', the Country Airstrip Guide software uses it's own preview window when saving images.

I would like to use photoshop, is this possible?

Image very slow to load and print

When I click 'Save Image' on the file menu it takes forever for the image to preview and once again forever for it to print.

Is there any way I can improve the speed?

PayPal buttons not working.

I have the Country Airstrip Guide On Line open on the screen and I am trying to buy a Country Airstrip Guide book on line, I clicked on the "Purchase book" link.

I was directed to the PayPal site, but the "Add to Cart" button does not seem to be working. Any suggestions?

New computer

I have just bought a new computer. How do I get the Country Airstrip Guide working on my new computer and continue to use my subscription?

Upgrade caused deregistration

Hello, I upgraded to the latest version. When I restarted the software, I was informed that I had been deregistered. My registration has not expired, so why has this occurred? How do I get registered again?

AVAST Antivirus

Hello, the software appeared to install and start up OK. After choosing NSW and clicking the "Load" button, the airstrips did not load. After some messing around I found that turning off my AVAST antivirus software fixed the problem and the airstrips loaded OK. Obviously I would prefer not to have to do this, is there some setting I can change in the AVAST setup?

PAGE CANNOT BE FOUND http error 404

Hi, I'm keen on checking out this software, but cant get the demo version to work.
I have the required operating configuration and software. It installs correctly but when I double click on the country airstrip online icon and then click on 'view demo' it comes up with "PAGE CANNOT BE FOUND http error 404 file or directory not found". Any ideas what I can do?
Cheers

Computer hard drive failed

Hi

My computer hard drive failed, so I bit the bullet and bought a new computer.

How do I get my subscription to the Country Airstrip Guide working on the new computer?

Windows reinstalled- unlock code doesn't work

Hi,

I have purchased the County Airstrip Guide Online already but had to re-install windows and now my unlock code doesn't work.

Please send unlock code. Cheers.

Unlock code I received a few days ago won't work

Just tried to use the unlock code you sent me a few days ago. When I hit enter it says the code is not valid.

Any suggestions?

Can I work off line?

I would like to run the software on a local computer, off line. Is this possible?

Navigation to the webpage was canceled

During a session of the Country Airstrip Guide On Line, "Navigation to the webpage was canceled" was displayed and the satellite map disappeared. Please help.

Spreadsheet does not load.

Nothing happens when I click "Spreadsheet" on the "View" menu.

Setup Issues

I am having some problems setting up the software on my computer. Is there a web site I can go to for information?

Load positions into GPS

Can I load the positions of airstrips into my GPS?

Slow connection

My internet connection is very slow. Do you have any tips to speed up the software load time?

Split into licensed, unlicensed etc

Why the split into licensed, unlicensed x2, emergency etc?

Virtual earth scale is in yards

The virtual earth scale is in yards. Couldn't spot how to change it. Can you set it to an aviation relevant unit when you call it?

Airfield sorting

How are the airfields sorted?

Multi-state load

Can the software accommodate a multi-state load? I had two reasons for this last night - one a flight close to a state border where I wanted to see any available strips, regardless of state, and secondly a trip covering a couple of states.

Airstrip names loaded

How do I know when the airstrip names have loaded?

Initial airstrip load

Can things be set up to give an initial load? Say VIC/All? Rather than having to do this manually each time I enter the programme?

"Turn Ruler Off" button

The "Turn Ruler Off" button does not seem to work. Am I doing something wrong?

Making the map bigger

How do I make the map bigger on my screen?

Hidden little "X"

How do I close the airfield information pop up if the little "X" is hidden?

Out of date airstrip data

My airstrip data seems to be out of date. How do I make sure that I have the latest data?

Loading time

It took a long time to load the list of airstrips for the whole of Australia. Is there any way to speed it up?

Google Earth as main screen

The original version of the FlightAce® Country Airstrip Guide Australia online loaded into Google Earth®. Why has this been discontinued?

Internet connection could not be accessed

When I clicked the "View" Airstrips button, the computer hung for a minute or so and then I received the following error message: "Your internet connection could not be accessed."

Server cannot be accessed

When I clicked the "View" Airstrips button, the computer hung for a minute or so and then I received the following error message: "The FlightAce® server cannot be accessed."

Class not registered

I am getting the following error message when clicking a link:
"Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))"

Error message - Temp0001.pdf

I am trying to view a page from the Country Airstrip Guide on the screen. When I click the link I am getting an error message:
"Do you want to save this file, or find a program online to open it?
Name: Temp0001.pdf
Type: Unknown file type
From: "

Privileges required to run

What privileges are required to run the Country Airstrip Guide Online

Privileges required to install

What privileges are required to install the Country Airstrip Guide Online?

Deregistered

When I started the Country Airstrip Guide Online, a message said that I had been deregistered. I tried to enter my original unlock code but it did not work. How do I re-register?

Scripting error message

I received a scripting error message when I tried to load the Queensland airfields.

View airstrips in Google Earth 3D

You may be able to tell me how to do something though. I had the older version which was different..,. as you know. well when I go into goggle an airport I used to be able to TILT it as - not look at it directly from above. Couldn't do that last night, but I was half asleep by then so..of you can tell me that would be good.

Using Netscape to install the program

Well, I was using Netscape to install the program and when I click on the prompt to install it just went a folder where it could be stalled???? Anyway after scratching my head and making it bleed I went into Explorer and went through the same process of installing it. This time it came up with the correct prompts and it installed correctly.

I have solved the problem

Hi
Thankyou for replying but I have solved the problem...not so dumb afterall!
Thanks anyway

Having problems

Having problems. Tried to turn off firewall. Didnt work. Uninstalled it and now cannot install it again. Does not behave as it should with the various pop ups. please help
Thanx